PMS Instruments have been awarded the Feefo Platinum Trusted Service award for the third year running.<\/p>\n\n\n\n
Since 2014, Feefo has recognised the businesses who deliver exceptional experiences, using feedback from real customers.<\/p>\n\n\n\n
The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service.<\/p>\n\n\n\n
Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st<\/sup> January 2020 and 31st<\/sup> December 2021.<\/p>\n\n\n\n Andrew Webb, Manging Director at PMS Instruments commented: \u201cWe\u2019re thrilled to receive this award from Feefo. It means a lot because it\u2019s based on feedback from our customers and, ultimately, keeping them happy is why we come to work each day. The award also recognises just how hard our staff have worked in really difficult circumstances. We\u2019re fully committed to the highest quality of service, so it\u2019s vital for us to listen, understand and respond to all our customers.\u201d<\/p>\n\n\n\n Congratulating PMS Instruments, Kim Burgess, Head of Customer Success at Feefo, said:<\/p>\n\n\n\n \u201cThe Trusted Service Awards recognise companies who go above and beyond to provide the very best customer experience.<\/p>\n\n\n\n \u201cI\u2019m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It\u2019s an extremely tough challenge.<\/p>\n\n\n\n \u201cI can\u2019t wait to see what our customers achieve in 2022.\u201d <\/p>\n\n\n\n About Feefo<\/strong><\/p>\n\n\n\n Feefo\u202fis a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their\u202fcustomers experience their product or service.\u202f\u202f <\/p>\n","protected":false},"excerpt":{"rendered":" PMS Instruments have been awarded the Feefo Platinum Trusted Service award for the third year running. Since 2014, Feefo has recognised the businesses who deliver exceptional experiences, using feedback from real customers. The Trusted Service Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection … Continue reading “PMS Instruments receive Feefo Platinum Trusted Service Award 2022”<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[23],"tags":[116,175,174],"_links":{"self":[{"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/posts\/450"}],"collection":[{"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=450"}],"version-history":[{"count":2,"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/posts\/450\/revisions"}],"predecessor-version":[{"id":453,"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/posts\/450\/revisions\/453"}],"wp:attachment":[{"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=450"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pmsinstruments.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}